City Services

City Services

  • City Directory
    • Emergency Preparedness

      emergency preparedness cONTACT INFORMATION For a life-threatening emergency, hazardous condition, police, fire or medical emergency, call 9-1-1. To report a water or sewer outage (24-hour Emergency Line), call (980) 522-0202 To report fallen trees on City

      • MAKE A PLAN

        Prepare your family by making an emergency plan. Step 1: Put together a plan by discussing these 4 questions with your family, friends, or household to start your emergency plan: How will I receive emergency alerts

      • BUILD A KIT

        Make sure your emergency kit is stocked with the items on the checklist below. Most of the items are inexpensive and easy to find, and any one of them could save your life. Once you take a look at the basic items, consider what unique needs your family might have, such as supplies for pets, or seniors.


        Power OutagesIn the event of a power outage, please call Duke Energy at 1-800-POWER-ON or text OUT to 57801 (standard text and data charges may apply). If you haven't registered yet, text REG to 57801.Duke Energy Power


        Flood Prone Zones If you live or work in low-lying areas (refer to the map, below) please be aware you may encounter issues during heavy rain events in the next few days. The purpose of this

      • Winter Storm Information

        We will be posting weather- and safety-related updates on this page during the upcoming winter storm.

    • Fire Department
    • Police Department
    • Animal Control
    • Licenses & Permits
    • Public Utilities
    • Streets and Solid Waste
    • City Engineer

      Welcome to the Office of the City Engineer The City Engineer provides engineering services to various City departments, falling into the following categories: new City projects, infrastructure improvements and repairs and residential and commercial plan review.

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