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COVID-19 Resources

Quick Links:  Small Business Emergency Loan Program | Closures & Schedule Changes | Utility Payment Update | Alternative Methods of Payment | A Message to Small Business Owners A Message to the Citizens

Due to the current outbreak of the coronavirus (COVID-19) it has become necessary for the City of Mount Holly to take certain steps for the sake of protecting the public and its employees. Much like other jurisdictions throughout the country, there are certain protocols that are being instituted and implemented.

LEARN ABOUT THE SMALL BUSINESS EMERGENCY LOAN PROGRAM HERE

The City of Mount Holly is following, for the most part, the protocol set forth by Gaston County and in some instances any set forth by the State of North Carolina. Therefore, please be advised of the following practices and procedures set forth by the City of Mount Holly:

CITY CLOSURES AND SCHEDULING CHANGES, EFFECTIVE IMMEDIATELY:

  • Update 6/8/20:

    Please take notice that due to the recent COVID-19 Pandemic and Federal, State and County regulations surrounding the outbreak the Mayor and City Council of the City of Mount Holly is canceling all Regularly-Scheduled City Council Meetings and Council Work Session Meetings from the dates of June 5, 2020, through July 31, 2020. The Mayor and City Council will call a Special Meeting during this timeframe when the need arises with the proper advertisement. The time and location of the Special Meeting will be indicated on the notice.  If you have any questions, please contact the City Clerk, Amy Miller at 704-827-3931 or at amy.miller@mtholly.us.

  •  

    City Hall is now closed to the public. Please use the dropbox located in front of the Police Department for all payments (no cash payments), applications, registrations, etc. Please refer to the city's online services for certain actions needed. You may also use the mail service for certain actions as well.

  • All City Council meetings and work sessions are hereby canceled until further notice. This action also includes the Planning Commission and Parks & Recreation Commission meetings. Please take notice that due to the recent COVID-19 Pandemic and Federal, State and County regulations surrounding the outbreak the Mayor and City Council of the City of Mount Holly does see fit that in the best interest of the citizens of Mount Holly that all regularly-scheduled City Council Meetings and Council Work Session Meetings through June 1, 2020 have been canceled. If the need arises for the City Council to meet during this time frame a special meeting will be called by the Mayor with proper advertisement and held at the time and location indicated on the notice. If you have any questions, please contact the City Clerk, Amy Miller at (704) 827-3016 or at amy.miller@mtholly.us.

  • All city-owned and operated buildings will be closed to the general public.

  • All city facility rentals are suspended until further notice.

  • Trails and other green space (ex: fields) are open to the public. No gatherings of ten persons or more are allowed in the parks under any circumstances. Public bathrooms, playgrounds, skate parks, outdoor courts, etc. are closed to the public.

  • Communication with city employees can be conducted by telephone, email or contact from city website access.

  • The Planning Department is not suspending permitting during this time. Follow THESE STEPS to apply for a zoning permit while City Hall is closed to the public. 

THE FOLLOWING ACTIVITIES, MEETINGS, AND EVENTS ARE CANCELED: 

  • Monday, March 16: City Summit meeting CANCELED
  • Thursday, March 19: Public Workshop Plan Mount Holly Land Plan CANCELED (stay tuned for a link to an online survey)
  • Friday, March 27: Summer Concert Series CANCELED
  • Friday, April 3: Summer Concert Series CANCELED 
  • Wednesday, April 8 - Toddler Egg Hunt CANCELED
  • Monday, April 13 - City Council Meeting CANCELED
  • Friday, April 17 - Food Truck Friday CANCELED
  • Friday, April 25 - Springfest 5K/10K CANCELED
  • Monday, April 27 - Springfest KidFest CANCELED
  • Monday, April 27 - City Council Work Session CANCELED
  • Tuesday, April 28 - Springfest Senior Dinner CANCELED
  • Wednesday, April 29 - Springfest Golf Tournament RESCHEDULED TO JULY 1
  • Thursday, April 30 - Community Dinner CANCELED
  • Friday, May 1 - Movies in Park CANCELED
  • Saturday, May 2 - Springfest CANCELED
  • Friday, May 8 - Food Truck Friday CANCELED
  • Monday, May 18 - City Council Budget Meeting CANCELED

 


UTILITY PAYMENT UPDATE

The City of Mount Holly realizes that many of our customers are facing unusual financial hardships as a result of the pandemic. That's why we've taken several measures to help lessen the strain. We've suspended residential disconnections for non-payment as of March 31,2020. The City is also suspending fees associated with residential late payments from March 31, 2020 for the next 60 days. The City will extend payment plans to those who request. We are currently developing options for our citizens, please call our office if you have an immediate need. We will keep you updated as new information develops. We encourage all customers to stay as current as possible with their payments to avoid building up a large balance that may be difficult to manage later. 
If your utility services are currently disconnected for non-payment, please contact our office, 704-827-3931 or email utilitybilling@mtholly.us.


 SPRING SPORTS CANCELED

Regarding the continued development of the COVID-19 (Coronavirus) outbreak in North Carolina and our surrounding areas, the City of Mount Holly Park & Recreation department has been monitoring the situation closely. With the most recent executive order from the NC Governor's Office, along with recommendations from the federal government and the CDC, we have decided to CANCEL SPRING SPORTS. This includes soccer, baseball, tee-ball, girl's volleyball, girl's softball, and all adult sports.

This was a difficult decision that was given an abundance of thought. With the most recent direction for North Carolina Public Schools to remain closed until May 15th, we feel that this is the right decision and believe this is what is best for our participants and people involved in the program at this time. We will be working closely with our finance department regarding the refund process to figure out the best way to handle refunds for registration fees paid for this spring sports season. We will be sending out more information about this once the best process has been determined. Please know that this decision affects over 640 participants so please allow for a little bit of
time for these refunds to be processed.

 


 CLOSURE OF ALL RECREATION FACILITIES

ALL recreation facilities will be closed during this time. That includes the Tuckaseege Community Center, the Old Gym and all City parks (Trails and other green space, ex: fields, are open to the public. No gatherings of ten persons or more are allowed in the parks under any circumstances. Public bathrooms, playgrounds, skate parks, outdoor courts, etc. are closed to the public). 


ALTERNATIVE METHOD OF PAYMENTS
Please use our drop off box located outside of the Police Department at the Municipal Complex located at 400 E. Central Avenue, Mount Holly, NC 28120. 


A MESSAGE TO OUR SMALL BUSINESS OWNERS
Please know that the City of Mount Holly is acutely aware of the negative impacts that the Covid-19 pandemic has had on you and your respective employees. Small businesses are the heartbeat of the American economy, and this especially rings true in the City of Mount Holly. Therefore, a City Task Force has already been formed to explore all available remedies to local businesses in Mount Holly.

Luckily, there are other agencies outside of the City that are trying to address the issue as quickly and as best as possible. The Mount Holly Task Force is reviewing the relative information and hopes to provide the proper and appropriate details that can lead to necessary decisions that will help to improve the dire straits of the small business community. We are working as efficiently and quickly as possible given the current circumstances.

As the task force prepares the necessary documentation for any decisions that our elected officials may face, please refer to the following valuable resources:

For employees, who have been laid off, one can apply for NC Unemployment Benefits at https://des.nc.gov/apply-unemployment/

Business Resources for Gaston County: https://www.gastondevcorp.com/economic-business-resources

While the Gaston College Small Business Center is closed to walk-in clients, their staff is available to meet over the phone. Any business owner, who wishes to contact Gaston College's Small Business Center is encouraged to visit: https://www.ncsbc.net/center.aspx?center=75220 and complete a request for counseling. The Small Business Center can also be contacted directly at (704) 922-6449. Their staff will meet by appointment, via phone, and there is no charge for the services provided.

The Small Business Center can also assist those business owners interested in applying for the SBA's Economic Injury Disaster Loans. To apply for such a loan, please click here:

 


A LETTER TO THE CITIZENS FROM THE CITY MANAGER - MARCH 18, 2020

Dear Mount Holly Citizens:

Due to the current outbreak of the coronavirus (COVID-19) it has become necessary for the City of Mount Holly to take certain steps for the sake of protecting the public and its employees. Much like other jurisdictions throughout the country, there are certain protocols that are being instituted and implemented.

The City of Mount Holly is following, at least for the most part, the protocol set forth by Gaston County and in some instances any set forth by the State of North Carolina. Therefore, please be advised of the following practices and procedures set forth by the City of Mount Holly:

1. City Hall is now closed to the public, effective immediately. Please use the dropbox located in front of the Police Department for all payments (no cash payments), applications, registrations, etc. Please refer to the city's online services for certain actions needed. You may also use the mail service for certain actions as well.

2. All City Council meetings are hereby cancelled until further notice. This action also includes the Planning Commission and Parks & Recreation Commission meetings.

3. All city-owned and operated buildings will be closed to the general public.

4. All city facility rentals are suspended until further notice.

5. Communication with city employees can be conducted by telephone, email or contact from city website access.

Please know that I am very empathetic to the impact this matter is having on each and every one of you. As always, with help of our City Council and my staff I will do my best to be sensitive to the needs of our citizens. I vow to uphold that approach no matter what is going on. I pray for everyone's safety and deliverance.

Danny Jackson
City Manager