Public Utilities

Public Utilities

  • Customer Service and Utility Billing
  • Public Utilities

    Utilities Field Operations Water Distribution & Sewer Collection Systems Our 24 Hour On Call Number is (980) 522-0202 At the time of print, the Field Operations department employees nine staff members. These employees are responsible for


      Water Treatment Plant The City of Mount Holly Water Treatment Facility was built in 1983 and is designed to treat up to 6 million gallons per day, drawing its water from Mountain Island Lake. Water is

      • Fats, Oils & Grease Program

        In an ongoing effort to curb sanitary sewer overflows and maintain our low water and sewer rates in the City of Mount Holly, we ask you to please follow a few simple steps to help

      • Backflow/Cross Connection Program

        The purpose of the Backflow/Cross Connection Program and Backflow Cross Connection Control Ordinance is to: Protect the public potable water supply from contamination or pollution by containing within the consumer's internal distribution system or private water

      • Drinking Water Consumer Confidence Report

        informed customers are our best allies. We are pleased to present to you the 2018 Annual Drinking Water Quality Report. This report is a snapshot of last year's water quality. Included are details about your source

    • Stormwater

      To assure the safety and quality of drinking water, the Environmental Protection Agency requires all municipalities to provide a program to improve the quality of stormwater runoff. Stormwater consists of runoff from roads, roofs, sidewalks,

      • Measure 1: Public Education & Outreach

        Public Education & Outreach The Goal: Distributing educational materials and performing outreach to inform citizens about the impacts that polluted stormwater runoff discharges can have on water quality.  Every time it rains, stormwater is carried directly

      • Measure 2: Public Participation & Involvement

        Public Participation & Involvement The Goal: Providing opportunities for citizens to participate in program development and implementation, including effectively publicizing public hearings and/or encouraging citizen representatives on a stormwater management panel.  Storm Water Committee (SWC) Charter

      • Measure 3: Illicit Discharge Detection & Elimination

        The Goal: Developing and implementing a plan to detect and eliminate illicit discharges to the storm sewer system (includes developing a system map and informing the community about hazards associated with illegal discharges and improper disposal

      • Measures 4 + 5: Construction and Post-Construction Site Runoff Control

        The Goal - Construction Site Runoff Control: Developing, implementing, and enforcing an erosion and sediment control program for construction activities that disturb one or more acres of land (controls could include silt fences and temporary stormwater

      • Measure 6 - Pollution Prevention & Good Housekeeping

        The Goal: Developing and implementing a program with the goal of preventing or reducing pollutant runoff from municipal operations. The program must include municipal staff training on pollution prevention measures and techniques (e.g. regular street sweeping,

      • Stormwater Hotline/Helpline

        Stormwater Hotline/Helpline 704-813-0251 to report: Pollution Spills Illegal dumping Illicit Discharges Flooding or to ask questions about Stormwater and request Stormwater Services.

      • Stormwater FAQs
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